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What do our Clients say about our service?

Providing a first-class customer service is vital to our business as we know that a happy client will recommend us and choose us again in the future.

Our team work very hard to make sure that our clients are kept up to date and we do our best to provide a positive customer experience on every single case. If something doesn’t go to plan, then we work hard to resolve any issues and try to prevent them from happening again.

We ask for feedback from our clients by questionnaire on every case and we ask clients to leave us a public review about our service.

There’s no better way to find out about our service than to see what our clients say.

Click here to see our client reviews on Trust Pilot.

Trust & Probate Feedback

Everything was dealt with efficiently and explained clearly by Kerry and Maggie. Thank you.

Thank you for your service and helpfulness in a difficult and stressful time.

Very helpful and friendly service.

Everything straightforward and efficient. Would highly recommend.

I’ve used F&P for Power of Attorney, Grant of Probate and Conveyancing. Excellent service provided to me.

My husband and I always relied on such professional service we received over many years and now I am on my own I trust them to help me and take care of my affairs.

Used services for buying a property and make Wills – excellent service both times. Thank you.

We have used Fidler and Pepper a number of times in the past and have always received professional and reassuring advice. Please pass on our thanks to all concerned for their help.

Excellent service throughout Thank you, made the probate process so much easier.

Very good service and fast. I will recommend to family and friends.

Just to thank everyone included in a good and efficient service.

Conveyancing Feedback

Sam Green and Debbie Williams – Sam and Debbie both dealt with my case professionally and provided a great service. They were always efficient and answered any queries I had promptly. I would highly recommend and would use again in the future.

Thanks to Daisy and Sam! Clear correspondence throughout the entire process, being a first time buyer, they made the process really straight forward, quick and stress free. Much appreciated and would recommend Fidler & Pepper, I’ve had a really positive experience.

Fidler & Pepper were recommended to me by my mortgage advisor and I am so pleased that I had them looking after my case!

My husband and I were first time buyers so had never dealt with solicitors before and I was very nervous about the whole process. Tom and Zoe were assigned to our case and they were extremely helpful. I dealt with Zoe mainly who was always extremely quick to get back to me, even during one of their busiest times with the stamp duty freeze window about to close.

From start to finish the process was extremely smooth, the paperwork was straight forward and the ID checks were really simple. We got our search results back quickly and the online portal that was used meant I could keep up to date with everything that was coming in and going out so I always knew what was happening.

Tom was brilliant at chasing our seller’s solicitors on the day we were due to exchange and he kept us updated regularly by email and phone.

They completed everything on time and were honestly fantastic! I had heard so many horror stories from people who had moved house but Zoe and Tom were brilliant throughout. Cannot recommend them highly enough. Thank you so much Tom and Zoe, you really made a stressful time much easier for me!

Aidan Attaway handled our recent re-mortgage. The service we received was excellent with clear and prompt communication at all stages. Aidan answered questions (however trivial) promptly and this was appreciated.

I have used Fidler & Pepper for two house purchases now, and the latest was an absolute pleasure. Megan and Natalie were fantastic from start to finish. We had a house fall through, start again and then fall through again, until finally buying a different one, and they were amazing throughout. Empathetic, quick, thorough and completely professional. I wouldn’t ever consider using anyone else.

We recently moved from Cornwall to Nottinghamshire and the whole house buying experience was made so much easier by the excellent advice and assistance we received from Fidler & Pepper. Sam and Debbie were particularly extremely helpful and supportive and replied promptly to any queries we had. We would highly recommend Fidler & Pepper. Thank you.

I was a first time buyer so new to the experience. Everything was smooth sailing and hassle free however, thanks to Fidler & Pepper.

Thanks Sam and Debbie for a smooth exchange and completion. We were kept up to date with the progress of our purchase. Friendly and professional.