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When you take a leasehold property there will be a requirement that you pay a service charge.

A service charge is a payment you will be required to make to the landlord for services the landlord provides such as insuring the building and common parts, maintenance and repairs of the property, landscaping of communal gardens, heating and lighting in common areas. The landlord will quite often employ a managing agent to provide the services and if so the managing agent’s fees will also become part of the service charge.

The service charge amount changes from year to year. Each lease will detail what proportion of the service charge is payable by the owner of that leasehold part.

The service charge payments are generally made in advance and at the end of the year any shortfall has to be made up by the tenants.

When you are buying a leasehold property it is important that you have sight of the previous service charge accounts and that you find out of there is any planned large expenditure in over the following years as this could result in the service charge increasing.

Leasehold property is very different to freehold property and this is why at Fidler and Pepper we have a specialist team that deal with leasehold property only. If you are thinking of buying a leasehold property that please contact us for a fixed fee quote for the transaction.

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A website can be a massive weapon for a business.  It can be a huge outlet for sales and an  important marketing tool.   It is vital that terms and conditions are clearly displayed on your nice shiny website to set out the rules for use of the site .  We hope for  the sake of your business that the website terms and conditions are the dullest page on your site, but they could easily be the most important!

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Why do I need website terms and conditions?

Any business with an online presence – even those which are not actually selling goods or services on their website – must include certain details on their website in order to abide by e-commerce laws and regulations, such as full company details, VAT registration number etc. Website terms and conditions are the best place to include this information to ensure that the internet presence of your business is legally compliant.

What should website Ts and C’s cover

The precise content of your website terms and conditions will depend upon the nature of your business and how much e-commerce that you do.  However, below are a few of the main themes that need to be reflected in your website terms and conditions regardless of what your business does.

Limiting liability

Your website terms and conditions need to  limit your liability in cases where there are errors in your web content. There needs to be a clause stating that your business cannot be held responsible for any errors in content.  If your website has any links to others then any disclaimer should cover the content on these third party websites as well.  In addition, if you allow visitors to post content to your website, you’ll need to add a clause that limits your liability from any of their offensive postings. There should be a disclaimer that your business doesn’t endorse and is not responsible for statements made by third parties.

Privacy Policy

If you are collecting any information from your customers (such as email addresses or credit card information), you need to have a privacy policy outlining how this information will be used or not used. It is a legal requirement to have a privacy policy


Regardless of what your website does, you should always include a notice about copyright and trademark to protect the content of your website and Company logos etc.  Your terms of use should clearly state how customers are allowed to use your website and its contents such as information, photos, videos.

Governing law:

Your Terms and Conditions should also mention where your website is operating from in terms of the governing law to ensure that any dispute over its terms are dealt with under English law rather than elsewhere.

We can help

For advice on website terms and conditions or on any legal documentation relating to your business, contact a member of our Business and Commercial team on 01623 663246.  We offer fixed fees for legal services to businesses- see our Business Fixed Fee Menu for more details.

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