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Naomi Mather – Conveyancing Fee Earner

When I was asked to write a blog on why Fidler and Pepper a great place to work, I initially started to write in the way I would normally, I could tell you about Pension contributions, holidays, childcare vouchers, corporate gym memberships, paid for Christmas parties, etc but so could most other firms!  As I wrote I realised that’s not why Fidler & Pepper is a great place to work…

Life before Fidler & Pepper

Before I found my way to Fidler & Pepper I had previously worked in a number of firms, including a highly stressful environment, a company where I felt little support was given, and I felt a constant fear of being sued, fired or just not being good enough. I didn’t find this a healthy atmosphere for the workers and therefore not good for customer service. I found that things took a long time, and unnecessarily time consuming procedures were in place. Going to work was not something I looked forward to.

I’d heard great things…

I applied for a job at Fidler & Pepper simply based on their reputation as a good employer (and on looking at their website, the way they seemed happy to poke fun at even themselves!) I know the grass isn’t always greener, I have heard it all before; and that’s right, the grass wasn’t greener….. It wasn’t even green! It was blue and yellow and red and a rainbow of colours made up of the people of Mansfield and the surrounding areas; people working hard for their clients while also at least appearing like they were having an amazing time. This couldn’t be right could it?

…turned out it was.

It was a whole new world!

As I settled in at Fidler and Pepper I noticed that everyone was treated equally, from the newest apprentice to the longest standing supervisor. The Partners and Heads of department were approachable and kind and didn’t even have separate offices! They sat with us, the worker bees in an open plan office space and seemed to be actually normal people!  They supported everyone, whether it is with a legal question about their job or if they were just having a meltdown because the kids had played up over breakfast!

You can be happy at work!

Employees did work hard and work was getting done, at an astonishing rate in fact, but in a happy jovial atmosphere where everyone joined in with chats and arguments alike. Most importantly for me, I felt that (and have been told as much in fact) Fidler & Pepper had my back and I could relax and get on with trying to do the best job I could for my clients and they would always support me.

A happy place to work makes happy staff

Because employee retention is so important, many of the staff here have been with them for years and some since they left school. There are many and varied training opportunities to develop what could start out as a job into a fulfilling legal career.

How to look after your staff…

If you want a bit of spin, then I can tell you that our IT systems and case management are second to none and this means that my job is ten times easier to do and I am able to do twice the amount of work in half the time. New initiatives are looked at all the time to make the workplace  happier, most recently for us, this included a bonus scheme for meeting targets, fruit baskets in every department and a half day off on your birthday which have all been met with enthusiasm from staff members.

In short, Fidler & Pepper’s main argument for how they work and how they treat their staff is that happy staff make happy clients, and I for one, cannot disagree!

…Oh and we have a flexi-time scheme too if you’re interested…

Want to find out more about Fidler & Pepper?

Have a browse around our site www.fidler.co.uk and get a flavour of who we are and what we do. Or if you would like to see our staff benefits and vacancies visit us at https://www.fidler.co.uk/people/careers.cfm

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